FAQs
WHICH SADE PRODUCT SHOULD I START WITH?
If you’re new, start with your daily basics: Cleanser + Moisturizer, then add SPF for daytime. Lip products can be added anytime for comfort + finish.
HOW DO I BUILD A SIMPLE AM/PM ROUTINE WITH SADE?
AM: Cleanse (or rinse) → Moisturize → SPF
PM: Cleanse → Moisturize
Add lip products whenever you want (daytime top-ups, nighttime comfort).
ARE SADE PRODUCTS SUITABLE FOR SENSITIVE SKIN?
Our formulas are designed to be gentle and barrier-kind, but every skin is different. If you’re sensitive, patch test first and introduce one product at a time.
WHAT’S THE DIFFERENCE BETWEEN SILK LIP MELT, LIP BALM SCRUB, AND LIP LINERS?
Silk Lip Melt: daily moisture + glossy comfort
Lip Balm Scrub: gentle exfoliation + balm finish (great overnight)
Silk Lip Liners: define + shape + extend wear (can be used alone or with a Melt)
HOW DO I GET THE BEST LIP RESULTS (DAY + NIGHT)?
Day: Line (optional) → Silk Lip Melt on top → reapply as needed.
Night: Use Lip Balm Scrub as your last step for smooth, soft lips by morning.
HOW DO I PATCH TEST A NEW PRODUCT?
Apply a small amount behind the ear or on the inner arm for 2–3 days. If irritation occurs, stop use and check with a professional if needed.
CAN I USE SADE PRODUCTS TOGETHER?
Yes, SADE is made to layer easily. If you’re adding multiple new items, introduce them gradually so you can see how your skin responds.
ARE YOUR PRODUCTS FRAGRANCE-FREE? WHY DO SOME HAVE A LIGHT SCENT?
Some formulas may have a very subtle natural/raw-material scent with natural scent. It should fade quickly after application.
WILL THESE WORK FOR MY SKIN TYPE (DRY / OILY / COMBINATION)?
Most people can use the range, but the “how” changes:
- Dry: don’t skip moisturizer, use more consistently
- Oily/Combo: use lighter layers and adjust amount
If you tell us your skin type + your routine, we can suggest the best order/amounts.
HOW SHOULD I STORE MY PRODUCTS + WHAT’S THE SHELF LIFE?
Store in a cool, dry place, away from direct sun/heat (especially in summer). Always check the PAO jar icon on pack (e.g., 6M/12M) for “use within” once opened.
CAN I WEAR SADE UNDER MAKEUP?
Yes, apply your skincare, let it absorb, then go in with makeup. For best results, keep layers thin and give each step a minute to settle.
DO YOU SHIP INTERNATIONALLY + WHAT’S YOUR RETURNS POLICY?
Yes , shipping options and timelines appear at checkout. Returns/exchanges depend on the item condition and policy listed on our site; contact support if anything arrives damaged or incorrect.
